Service Automation: Robots and the Future of Work
by Leslie P. Willcocks,Mary Lacity
ISBN 13: 9780956414564
Format: Hardcover (304 pages) Publisher: Steve Brookes Publishing Published: 12 Feb 2016
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Robotic Process and Cognitive Automation: The Next Phase
by Mary Lacity,Leslie Willcocks
ISBN 13: 9780995682016
Format: Hardcover (320 pages) Publisher: Steve Brookes Publishing Published: 12 Feb 2018